Right of Deletion Policy

Introduction: 

MCKS Pranic Healing London is the trading name of Natural Destiny Limited, registered in the UK No 10355506, whose registered address is Suite 618A, Crown House, North Circular Road, London, NW10 7PN, United Kingdom (hereinafter referred to as the “NDL”)and helps people and hence society deal with / recover from problems, issues and diseases. 

Purpose of Data Breach Policy:

MCKS Pranic Healing has been helping society globally for a long time and NDL has been helping society since 2016 in the UK and Europe. NDL respects privacy of personal data of its students, patients, clients, volunteers and visitors of its website and has Technical and Organisational Measures in place as per Data Protection Act 2018 and General Data Protection Regulation. NDL has a successful track record of capturing and processing personal data of its students, patients, clients, volunteers and visitors lawfully and keeping it secured. 

Key purposes of this policy are to 

  • a) Ensure that Right of Deletion is practiced to comply with GDPR.  
  • b) Answer queries raised by students, patients, clients, volunteers and visitors with regards to their right of data deletion. 

Right of Data Deletion: 

NDL respects the Right of Data Deletion as per GDPR and will deal with relevant queries as per this policy. 

Scenario 1:

A student requests all of his / her personal details to be deleted while they are studying or upon completion of the course/s. 

NDL will acknowledge the request and explain that that his / her personal data will be securely retained and stored for 6 years from the date they completed / stopped studies which is legal requirement. Hence, NDL will not delete personal data for either of the requests. 

Scenario 2: 

A student requests personal data to be deleted after completing 6 years from the date of completing / stopping course.  

NDL will acknowledge that their personal data was deleted upon completion of 6 years from the date of completing / stopping studies. 

Scenario 3: 

A patient asks his / her personal to be deleted after 6 months but before completion of 6 years from the date he / she completed or stopped treatment at NDL. 

NDL understands the significance of managing sensitive personal data under GDPR. NDL will write to the patient and explain that NDL stores securely personal data of each patient for 6 years from the date they stop interacting with NDL by law. So, NDL will not delete personal data of this patient for legal and compliance reasons. 

Scenario 4: 

Family of the employee, patient, client, volunteer or therapist informs NDL that the patient passed away within 6 months / earlier than 6 years from the date of stopping interaction with NDL. Family now requests personal data to be deleted. 

NDL will ask copy of death certificate of said patient, validate it and then delete personal data since it is mandatory to store personal data of living beings under GDPR and Data Protection Act (2018). 

Scenario 5:  

An employee asks NDL to delete personal data after 3 months (or before expiry of 6 years) from the date of leaving organisation. 

NDL will write to ex-employee and explain that it stores (by law) employee personal data for 6 years from the date they stop working. Hence, their personal data will not be deleted. 

Scenario 6: 

An ex-employee of NDL wants his / her personal data to be deleted after completing 6 years from the date of leaving job. 

NDL will write to an ex-employee and explain that his / her personal data was deleted upon completion of 6 years from the date of leaving NDL

Scenario 7:

NDL Subscriber for news regarding course, products and services informs NDL that he / she is no longer interested in receiving promotional / marketing information and personal data to be deleted. 

NDL will unsubscribe the subscriber and delete relevant personal data but will keep it in archived data for legal and compliance purpose.    

Scenario 8:

NDL customer buys a product via NDL website and requests personal data to be deleted before expiry of 6 years from the purchase date. 

NDL will acknowledge requests and explain that it stores all the transactional data including personal data for 6 years as law and hence will delete it on completion of 6 years. 

Scenario 9: 

NDL customer buys a product via NDL website and requests personal data to be deleted after 6 years from the purchase date.

NDL will acknowledge the request and will inform the customer that personal data was deleted soon after completion of 6 years from the transaction date.  

Scenario 10: 

Key contact of the NDL supplier requests for personal data to be deleted while business is being conducted. 

NDL will acknowledge request and inform the vendor that personal details are to be stored for legitimate interest and legal purposes while business is being conducted and for 6 years from the date of stopping business transactions. Hence, personal data will not be deleted. If a key contact person has left the vendor organisation, contact details of new person will be added and those of previous person will be archived for 6 years from that date before deleting them. 

Scenario 11: 

NDL receives a request to delete personal data of the vendor who stopped business over 6 years ago. 

NDL will acknowledge a request and inform the vendor that personal details were deleted by law upon completion of 6 years from the date they stopped conducting business.   

Data Deletion Request: 

To submit your Data Deletion Request, you can contact us at [email protected] .  You can also submit your request in writing using the form in Appendix 1, sending the request to: -

MCKS Pranic Healing London/ Natural Destiny Limited

Suite 618A, Crown House

North Circular Road

London, NW10 7PN,

Supervisory Authority

If you remain dissatisfied with our actions, you have the right to lodge a complaint with the Supervisory Authority. The Information Commissioner’s Office (ICO) can be contacted at: -

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone: 0303 123 1113 (local rate) or 01625 545 745 (national rate)

Fax: 01625 524 510

Email: [email protected] 

Click here to download our "Data Deletion Request Form"

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